Short answer: Interakt and Wati are monthly SaaS tools where you build your own WhatsApp flows. Dreamwell builds a custom WhatsApp AI bot trained on your products, for a one-time ā¹25,000āā¹50,000 (excl. 18% GST), on your existing number, replying in Tamil and English. Choose SaaS for DIY broadcasts; choose custom for done-for-you AI replies.
What is the main difference between Dreamwell, Interakt and Wati?
All three use Meta's official WhatsApp Business Platform. The difference is the model. Interakt and Wati give you software and a subscription: you set up templates, chatbots and broadcasts yourself. Dreamwell is a done-for-you build: we study your enquiries, train the AI on your catalogue, prices and policies, test it and hand it over.
| Factor | Interakt / Wati (typical SaaS) | Dreamwell custom bot |
|---|---|---|
| Pricing model | Monthly subscription, roughly ā¹2,800āā¹6,500/month on common plans (estimate) | ā¹25,000āā¹50,000 one-time, excl. 18% GST |
| Meta message charges | Extra | Extra (billed at actuals) |
| Who builds the flows | You or your team | Dreamwell |
| Tamil replies | Through templates you write | AI replies in Tamil and English |
| Best for | Broadcasts, team inbox, DIY teams | Enquiry handling, quotes, orders, follow-ups |
Vendor prices change often. Check Interakt's and Wati's own pricing pages before deciding.
How much does each option cost over two years?
At the estimated SaaS range above, 24 months of subscription comes to roughly ā¹67,000āā¹1,56,000 before message charges. A Dreamwell bot is a one-time ā¹25,000āā¹50,000 plus GST, with optional paid support if you want us to keep improving it. Meta's conversation charges are the same kind of cost in both cases.
Which option suits a Tamil Nadu SME better?
- Pick a SaaS tool if you have someone in-house who will build and maintain flows, and your main need is broadcasts and offers.
- Pick a custom bot if most of your WhatsApp time goes on answering the same enquiries: prices, availability, delivery, order status. You want it handled in Tamil and English without building anything yourself.
Can WhatsApp automation connect to billing?
Yes. Combined with Dreamwell Billing & Invoicing, the bot can share GST-ready invoices and payment reminders on WhatsApp. Other integrations are confirmed case-by-case during consultation.
How do I get started?
See the WhatsApp AI Assistant page, or read our full WhatsApp Business automation guide for Tamil Nadu SMEs. For a live demo, WhatsApp us on +91 90805 83767.